I’ve been playing for 11 years. this is a fantastic game, but there are some problems that take a long time for the devs or whatever to fix, like the time turner and the scrolls. being able to buy them from the potion shop has been broken since Christmas. still not working. number two, unless you spent a lot of money, (or any money at all) they will not look into things coming up missing, when there’s a new update in the game. like losing characters, I have lost and gained so many characters with absolutely no proof that I’ve leveled them up before they disappear. Please fix the bug and take care of all of the players not just the money spend ones