Gameloft is junk
Gameloft games are to be avoided at all costs. They have a history of randomly banning people for no reason. Spent 15$ on virtual items, get a random ban, too bad. They may get back to you within a week or month or maybe never. Its based on progress of players and a computer algorithm. No valid reasons.
Redneck-Jim about
Disney Magic Kingdoms, v1.1.0